FemiCore

Privacy Policy

Last updated: September 2, 2026

This policy explains what personal information FemiCore collects, why we collect it, who we share it with, and the choices you have. We keep it in plain language on purpose.

1. Information we collect

Information you give us

• Contact details — your name, email address and phone number.
• Shipping and billing address — needed to deliver your order and verify payment.
• Order details — what you bought, the amount, and the date.
• Messages — anything you write to us through the contact form or by email.

Information collected automatically

• Device and browser type, approximate location from your IP address, pages viewed and referring links.
• Cookies and similar technologies used to keep your cart working, measure traffic and attribute advertising.

What we never see

Your full card number, expiry date and security code are entered directly into our PCI-compliant payment processor. FemiCore does not store or have access to your full card details.

2. How we use your information

• To process your order, take payment, and deliver your product.
• To send transactional messages such as order confirmations, receipts and shipping tracking.
• To answer support requests and handle returns and refunds.
• To send marketing email or SMS, but only when you have given separate, specific consent.
• To detect and prevent fraud, and to meet our legal and tax obligations.
• To measure how our site and advertising perform, in aggregate.

3. Who we share it with

We do not sell your personal information. We share it only with service providers who need it to do their job for us, and only for that purpose:

• Payment processors to authorise and settle your payment.
• Our fulfilment and shipping partner to pick, pack and deliver your order.
• Email and SMS providers to deliver the messages you asked for.
• Analytics and advertising platforms for aggregate measurement.
• Legal and regulatory authorities when we are required by law to disclose.

Phone numbers collected for SMS are never sold, rented or shared with third parties for their own marketing.

4. Cookies

We use cookies that are strictly necessary for the cart and checkout to function, plus analytics and advertising cookies. You can block or delete cookies in your browser settings, though the checkout may not work correctly without the necessary ones.

5. How long we keep it

Order and transaction records are kept for as long as required for tax, accounting and warranty purposes, typically seven years. Marketing contact details are kept until you unsubscribe or ask us to delete them.

6. Your choices and rights

• Email — unsubscribe using the link at the bottom of any marketing email.
• SMS — reply STOP to any message to opt out, or HELP for assistance. See our SMS Terms.
• Access, correction and deletion — email [email protected] and we will action your request. Depending on where you live you may have rights under the CCPA/CPRA, GDPR or similar laws, including the right to know what we hold, to have it corrected or deleted, and to opt out of sale or sharing. We do not sell personal information.
• We will never discriminate against you for exercising any of these rights.

7. Children

This site and our products are intended for adults 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, email us and we will delete it.

8. Security

The site is served over TLS encryption and payment data is handled by a PCI DSS compliant processor. No system is perfectly secure, but we take reasonable technical and organisational steps to protect your information.

9. Changes to this policy

If we make material changes we will update the date at the top of this page. Please check back from time to time.

10. Contact us