FemiCore

Shipping & Returns

Last updated: September 2, 2026

Everything you need to know about how your FemiCore order ships, and how to send it back if it is not right for you.

Shipping

Cost

• United States: shipping is free on every order, every package size.
• International: orders shipped outside the United States are charged a shipping fee, calculated at checkout. Any customs duties, import taxes or brokerage fees are the responsibility of the recipient.

Processing and delivery

• Orders placed before 2:00 pm ET on a business day are usually picked and packed the same day. Everything else leaves within 1 business day.
• Orders are shipped from our warehouse in Tallmadge, Ohio.
• Typical United States delivery is 3 to 7 business days after dispatch. International delivery is typically 10 to 20 business days, depending on the destination and customs.
• We do not ship on weekends or United States public holidays.

Tracking

You get an email with a tracking number as soon as your parcel leaves the warehouse. Tracking can take up to 24 hours to show its first scan. If your tracking has not moved for five business days, email us and we will chase the carrier for you.

Wrong or incomplete address

Please check your address carefully at checkout. If a parcel is returned to us as undeliverable we will contact you and reship it once at no extra cost for United States orders. Repeat reshipments may incur a shipping charge.

Lost or damaged parcels

If your parcel arrives damaged, or tracking shows delivered but nothing arrived, email [email protected] within 14 days of the delivery date. Photos help. We will replace it or refund you.

Our 90-Day Money-Back Guarantee

How to start a return

1. Email [email protected] with your order number and the reason for the return. You can also use our contact form.
2. We reply within one business day with a return authorisation number (RMA).
3. Write the RMA number clearly on the outside of the package.
4. Ship all bottles from the order, including empties, to the returns address below.
5. Keep your tracking number. We recommend a trackable service, as we cannot refund a parcel that never reaches us.

Returns address

Refund timing and terms

• Refunds are issued within 5 business days of your return arriving at our warehouse.
• The refund goes back to the original payment method. Your bank may take a further 3 to 10 business days to post it.
• Return shipping cost is paid by you, unless the return is because we sent the wrong item or the product arrived damaged.
• Original shipping charges on international orders are not refundable.
• The guarantee applies to your first purchase of each product and covers up to six bottles per household.
• Products bought from a reseller or any site other than this one are not covered. Contact the seller you bought from.

Order changes and cancellations

Email us as soon as possible after ordering. If your parcel has not been dispatched we can change the address or cancel it outright. Once it has shipped, treat it as a return under the guarantee above.

Questions

Email [email protected]. We answer every message within one business day.